Why do you need your Designation?

In an industry where there are so many people in the job market, and new people joining every year, it is nice to set yourself apart from the rest. There is a certain sense of pride in receiving acknowledgement for the hard work it has taken to achieve a certain level of competence.

A professional designation does just that – it is an official endorsement from a professional body, like the CCMG, of your skills and experience. It is that additional element you can add to your CV or business card that gives you bragging rights of your expertise.

As a Professional Body for contact centre professionals, the CCMG award designations for people who hold recognised, registered qualifications and/or relevant work experience – while working to improve the perception and professionalism of our industry.

We have rounded up some reasons why you need a Professional Designation:

1. Having a designation gives you a sense of pride

It is a great feeling when someone else acknowledges your skills and level of competence. Not only does this give a sense of pride, but with that comes a feeling of confidence in your ability in handling challenging situations. You’ve learned the skills and you have the confidence and experience to apply them and show your worth is a game changer.

2. Having a designation shows a commitment to your role and your organisation

You take your career seriously and you want to show any company you are currently a part of (or applying to be a part of) that you mean business. Having a designation shows your commitment to your career and your future and gives greater work performance, making you the shining star in any organisation.

3. Having a designation sets you apart from the crowd

Competing in the job market you need something that makes you stand out in the crowd, that something that distinguishes you from other staff members. Having a designation shows dedication to your job and your plans to continue developing and growing as a professional, making you the better candidate in an interview room.

4. Having a designation ensures your knowledge and skills are current

To be awarded a designation – and maintain it going forward – you will need to have a commitment to lifelong learning. Having a designation ensures your knowledge and skills are current and valid in a constantly changing workplace. 

5. Having a designation is recognition of your accumulated training and experience

Being awarded a designation is support for the range of industry skills and knowledge you have acquired through a combination of education and experience. By continuing your education and adding to your skills through formal training or continuous professional development, your designation can change your Designation as you progress through your career, and constant recognition is extremely rewarding.