A professional designation does just that – it is an official endorsement from a professional body, like the CCMG, of your skills and experience. It is that additional element you can add to your CV or business card that gives you bragging rights of your expertise.
As a Professional Body for contact centre professionals, the CCMG award designations for people who hold recognised, registered qualifications and/or relevant work experience – while working to improve the perception and professionalism of our industry.
We have rounded up some reasons why you need a Professional Designation:
1. Having a designation gives you a sense of pride
It is a great feeling when someone else acknowledges your skills and level of competence. Not only does this give a sense of pride, but with that comes a feeling of confidence in your ability in handling challenging situations. You’ve learned the skills and you have the confidence and experience to apply them and show your worth is a game changer.
2. Having a designation shows a commitment to your role and your organisation
You take your career seriously and you want to show any company you are currently a part of (or applying to be a part of) that you mean business. Having a designation shows your commitment to your career and your future and gives greater work performance, making you the shining star in any organisation.
3. Having a designation sets you apart from the crowd
Competing in the job market you need something that makes you stand out in the crowd, that something that distinguishes you from other staff members. Having a designation shows dedication to your job and your plans to continue developing and growing as a professional, making you the better candidate in an interview room.
4. Having a designation ensures your knowledge and skills are current
To be awarded a designation – and maintain it going forward – you will need to have a commitment to lifelong learning. Having a designation ensures your knowledge and skills are current and valid in a constantly changing workplace.
5. Having a designation is recognition of your accumulated training and experience
Being awarded a designation is support for the range of industry skills and knowledge you have acquired through a combination of education and experience. By continuing your education and adding to your skills through formal training or continuous professional development, your designation can change your Designation as you progress through your career, and constant recognition is extremely rewarding.