Attendance at the CCMG monthly events and participation in the online
forums, provides a great opportunity to learn from industry experts and
keep up-to-date with new developments. The CCMG brings together
participants from all industry sectors to learn about best practice
improvement, professional career development, and to examine tools and
techniques to enhance the customer experience, while improving the
business bottom line.
RECOGNISING OUR TOP PERFORMERS
PREMIER CONTACT CENTRE PROFESSIONAL EVENT
Develop your skills, learn more about the contact centre industry, and acquire industry-specific knowledge than can help you grow, both personally and professionally.
THE PROFESSIONAL BODY of the Contact Centre Industry in South Africa