Professional Body for Contact Centres

The Contact Centre Management Group is a body of like-minded professionals and organisations that are committed to developing Contact Centre services in South Africa. The Professional Body for Contact Centres is recognised by the South African Qualifications Authority (SAQA).

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Get Recognized

A designation confirms publically, to your employer and mostly to yourself, what your current worth is in the workplace. In many ways a designation is even better then a qualification.

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Events & Conferences

Attendance at the CCMG monthly events and participation in the online forums, provides a great opportunity to learn from industry experts and keep up-to-date with new developments. The CCMG brings together participants from all industry sectors to learn about best practice improvement, professional career development, and to examine tools and techniques to enhance the customer experience, while improving the business bottom line.

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Membership Options

Individual Membership

A designation confirms publically, to your employer and mostly to yourself, what your current worth is in the workplace. In many ways a designation is even better then a qualification.

Company Membership

Does Your Company Provide Solutions for the Contact Centre Industry? Are You Looking for a Trusted Partner to Help you Instantly Access the Exclusive Community of South African Contact Centre Decision Makers?

Thank you to our Pivotal Supporters

We are grateful to our Members and Supporters

Contact us

Randburg
Tel: 010 003 0020,
Cape Town
Tel: 021 856 3871
Email: info@ccmg.org.za

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