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Build your professional success by becoming a member of an exclusive, dynamic community of Contact Centre professionals who share a common interest in advancing their careers and leading their organisations to higher levels of service

 Why should you join the CCMG? 

Benefits of Company Membership

Members agree to abide by the CCMG Code of Conduct

Membership Options

Application as a Brand Ambassadors & Support Professionals Designations:

  • Individual member R750,00 (excluding VAT) (Compulsory for all)
  • Designation application R600,00 (excluding VAT) (Compulsory for Critical Skills)
  • Critical Skills assessment and recommendation R500,00 (excluding VAT) (Compulsory for Critical Skills)

Applications for Operational Professionals, Strategic Professionals & Information & Analytics Professionals Designations:

  • Professional membership will be R3300,00 (excluding VAT)

 Professional Membership Brochure

Company Membership

If your product or services target the contact centre industry, then the CCMG is theperfect marketing vehicle to help achieve your goals. The CCMG wants to give you access to our association’s members at events to promote your company’s offerings and build relationships with our country’s top professionals. Take advantage of an opportunity to network with new and potential customers to showcase your products, solutions or services.

There are 3 types of company membership: Entry, Medium or Pro, costing from R5000.00 (excluding VAT) for a 12 month registration and Directory listing. Please contact for more information.

Company Pivotal Sponsorship:

  • Pivotal Sponsorship will be R120 000,00 per year for 2 years signed up in advance.
  • Pivotal Sponsorship will be R150 000,00 for a one year sign up.


Please note your account will be activated by the CCMG once we receive proof of payment. Activation takes about 36 hours after receipt of proof of payment. The invoice number must be used as your reference on your payment. You are required to complete all the fields as requested for your registration as this information will also be shared with SAQA.

Regrettably we do not accept cash deposits which are done at the bank unless bank charges for the direct cash deposit are paid for by the client. Bank charges on cash deposits will be R150. Any foreign deposits or off shore deposits will also carry a bank fee of R300.00. No certificates or recommendations for Critical Skills will be released without proof of payment and verification from our accounts department.

Contact us

Tel: 011 438 6590,
Fax: 011 781 3886

Cape Town
Tel: 021 856 3871