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Individual Membership Options

Build your professional success by becoming a member of an exclusive, dynamic community of Contact Centre professionals who share a common interest in advancing their careers and leading their organisations to higher levels of service. Click here for more reasons to join the CCMG.

Application for Brand Ambassador Designation:

  • Individual Membership R750,00 (excluding VAT) (Compulsory for all)
  • Designation Application and Board Exam R600,00 (excluding VAT) (Compulsory for Critical Skills)
  • Critical Skills Assessment and Recommendation R500,00 (excluding VAT) (Compulsory for Critical Skills)



Applications for Support Professionals, Operational Professionals, Strategic Professionals & Information & Analytics Professionals Designations:



Company Membership

If your product or services target the contact centre industry, then the CCMG is the perfect marketing vehicle to help achieve your goals. The CCMG wants to give you access to our association’s members at events to promote your company’s offerings and build relationships with our country’s top professionals. Take advantage of an opportunity to network with new and potential customers to showcase your products, solutions or services.

Align your brand with CCMG, the trusted professional body of the Contact Centre industry and to differentiate your solutions at a time when the Contact Centre landscape is changing and companies are desperately looking to improve efficiency.

CCMG membership for Companies in to the Contact Centre industry opens numerous opportunities to contact potential clients. The company, brand, product or services will benefit from CCMG's massive marketing and publicity campaigns for events designed to attract large numbers of qualified delegates and visitors. Solutions can be showcased at workshops, conferences and other events for impactful 1 on 1 interactions with decision makers.

View the Company Membership Brochure here

  • Entry R5000,00 (excluding VAT)
  • Medium R15 000,00 (excluding VAT)
  • Pro R25 000,00 (excluding VAT)



Company Pivotal Sponsorship:

  • Pivotal Sponsorship will be R120 000,00 per year for 2 years signed up in advance.
  • Pivotal Sponsorship will be R150 000,00 for a one year sign up.

Please contact for more information.

Please note your account will be activated by the CCMG once we receive proof of payment. Activation takes about 36 hours after receipt of proof of payment. The invoice number must be used as your reference on your payment. You are required to complete all the fields as requested for your registration as this information will also be shared with SAQA.

Regrettably we do not accept cash deposits which are done at the bank unless bank charges for the direct cash deposit are paid for by the client. Bank charges on cash deposits will be R150. Any foreign deposits or off shore deposits will also carry a bank fee of R300.00. No certificates or recommendations for Critical Skills will be released without proof of payment and verification from our accounts department.

Members agree to abide by the CCMG Code of Conduct

Contact us

Tel: +27 (0)10 003 0020

Cape Town
Tel: +27 (0)21 856 3871