Pangea Communications partners with Phonexia and SYSTRAN
Tuesday, 23 June 2020
Pangea Communications partners with Phonexia and SYSTRAN to enhance advanced digital voice and translation technologies offerings in South Africa and Africa
Pangea Communications who has been offering ICT solutions in South Africa for the last 10 years, announced strategic partnerships with both Phonexia and SYSTRAN, international market leaders in voice processing and translation technologies and solutions.
“These partnerships strengthens our commitment to grow advanced language processing capabilities in the South African market. We are excited to combine SYSTRAN’s array of machine translation solutions with our deep industry domain knowledge to deliver best-in-class experience to our clients”, said Anche Buys, COO of Pangea Communications.
SYSTRAN’s state of the art neural machine translation technology coupled with a worldwide community of experts who bring their know-how and data to build the best translation models by language and business domain across 140+ language pairs will help Pangea’s clients to digitally transforming the way they interact with their customers in any language.
“The partnership with Phonexia would enable us to leverage their advanced voice and language processing solutions such as speaker recognition and speech to text to build capabilities that can have a disruptive impact on our client’s business who manage call centres,” said Leon Labuschagne, Managing Director, Pangea. “We look forward to working with Phonexia and SYSTRAN in helping our clients to digitize their front office operations.”
“SYSTRAN’s mission is to make the use of machine translation mainstream in all corporate communication flows for a smooth multilingual customer relationship. We are very excited to bring our technology to Pangea Communications and contribute to accelerate the digital and global transformation of businesses in South Africa”.” said Gaëlle Bou, Sales and Marketing Director at SYSTRAN.
About Pangea Communications
Pangea Communications has been selling fax platforms and services globally for 23 years. In that time, Pangea Concert fax nodes and Reseller Fax services has seen billions of fax pages sent or received, domestically in South Africa and through the Pangea Global Network. Pangea has since also partnered with large international vendors to offer an expanded range of solution to its customers in South Africa and Africa; that includes Data Backup, Language Processing Technologies for call centres, and automated translation services in more than 50 languages. Pangea is committed to high customer satisfaction and consistently delivered high service levels to its partners. For more information go to www.pangea-comm.co.za
With more than 50 years of experience in translation technologies, SYSTRAN has pioneered the greatest innovations in the field, including the first web-based translation portals and the first neural translation engines combining artificial intelligence and neural networks for businesses and public organizations.
SYSTRAN provides business users with advanced and secure translation solutions in various areas such as: global collaboration, multilingual content production, customer support, electronic investigation, Big Data analysis, e-commerce, etc.
In 2019, SYSTRAN launches a unique cloud-based platform bringing together the best of neural translation technology and a global network of experts to train domain-specific translation models. With this Marketplace, SYSTRAN has the ambition to offer the best translation quality through thousands of translation models tailored to domains such as legal, medical, IT, retail and much more.
For more information, visit www.systrangroup.com and test translation quality here: https://translate.systran.net
Phonexia is the leading vendor in Voice Verification & Speech Recognition Software. Its products let the users build voicebots, verify a speaker’s identity based on voice biometrics, transcribe speech to text, and search for speakers and context in large amounts of audio.
Phonexia innovative solutions are ready to meet various commercial and governmental scenarios. Powered by the latest advancements in artificial intelligence, acoustics, phonetics, and voice biometrics science, Phonexia products are extremely accurate, fast, and scalable.
With projects in 60 countries, Phonexia is working with diverse brands such as O2, T-Mobile, Interpol and Bundeskriminalamt (Federal Criminal Police Office of Germany).
To learn more about Phonexia, please visit: Phonexia.com.