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Link Market Services Contact Centre

Monday, 25 February 2019  
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Link Market Services Contact Centre

Link Market Services South Africa (Pty) Ltd is a leading share registry, custody and investor service provider in South Africa, maintaining the registers of over 100 companies with more than one and a half million holder records under management. As an organisation Link Market Services is dedicated to the provision of premium service, utilising innovative technology and industry expertise to deliver tailored best practice solutions. We add value to clients and investors.

Link Market Services Contact Centre

As a member of the Call Centre Management Group since 2014 under the watchful eye of Shadon Moodley, this Contact Centre has managed to field in roughly +- 200 000 Calls per Annum, +- 10 000 Walk-In Centre Shareholder per annum and Boasts as CSI (Customer Service Index) on average of 95% Positive feedback. Link’s Contact Centre supported by Canon Business Solutions(Daisy Connect) hosts a robust Contact Centre systems & interactive IVR functionality with the staff to match this facility they speak all Official 11 Languages.

Recently Link Marker Services Contact Centre undertook to assist Old Mutual PLC in its  first ever managed separation project aimed at its 450 000 retail shareholders. The managed separation saw Old Mutual plc shareholders receiving shares in OML and Quilter, both of which was listed on the Johannesburg and London Stock Exchanges. Shareholders have also receive shares in Nedbank Group Limited toward the latter part of 2018. This Magnitude this Corporate Action saw Link market Services Contact Centre exhibit the type of volumes and service they can offer not only locally but to International Shareholders as well.


Contact us

Randburg
Tel: 011 438 6590,
Fax: 011 781 3886

Cape Town
Tel: 021 856 3871

Email: info@ccmg.org.za