Embracing Impact Sourcing in the Global Business Services Sector

With South Africa nominated best offshore CX delivery location in 2021 in the Ryan Strategic Advisory BPO Omnibus Survey, its Business Process Outsourcing (BPO) industry has been given a significant boost in terms of investment and employment potential. It also means that adopting impact sourcing and socially responsible supply chains will be given impetus as job creation surges on the back of global demand for the sector’s services.

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