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<title>Contact Centre Management Group | CCMG</title>

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<description><![CDATA[Growing, developing and mentoring the middle management layer of the contact centre industry, providing a forum for knowledge sharing and networking to empower call center managers and supervisors]]></description>

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<copyright>2011 </copyright>

<pubDate>Wed, 13 Jul 2011 04:12:00 +0200</pubDate>

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<title>research Wed, 17 Mar 2010</title>

<author>noreply@ccmg.org.za (Contact Centre Management Group | CCMG)</author>

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<pubDate>Wed, 17 Mar 2010 04:12:00 +0200</pubDate>

<description><![CDATA[The CCMG would like to continue to provide relevant information and events that will add value to your organisation. In order for us to do this it is essential that we understand you and your environment as well as possible. Click on the VOTE link be...<br /><br /><a href="http://www.ccmg.org.za/?idkey=550&redirect=opinion%20poll">http://www.ccmg.org.za/?idkey=550&redirect=opinion%20poll</a>]]></description>

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