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<title>Contact Centre Management Group | CCMG</title>

<link>http://www.ccmg.org.za</link>

<description><![CDATA[Growing, developing and mentoring the middle management layer of the contact centre industry, providing a forum for knowledge sharing and networking to empower call center managers and supervisors]]></description>

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<copyright>2012 </copyright>

<pubDate>Tue, 31 Jan 2012 02:16:00 +0200</pubDate>

<ttl>10</ttl>

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<title>featured logos Tue, 17 Jan 2012</title>

<author>noreply@ccmg.org.za (Contact Centre Management Group | CCMG)</author>

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<pubDate>Tue, 17 Jan 2012 02:16:00 +0200</pubDate>

<description><![CDATA[ ...<br /><br /><a href="http://www.ccmg.org.za/?idkey=835&redirect=feature">http://www.ccmg.org.za/?idkey=835&redirect=feature</a>]]></description>

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<title>Call Centre Carols Tue, 20 Dec 2011</title>

<author>noreply@ccmg.org.za (Contact Centre Management Group | CCMG)</author>

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<pubDate>Tue, 20 Dec 2011 02:16:00 +0200</pubDate>

<description><![CDATA[Click here to see our call centre carols for the festive seasonTake the Calls(to the tune of Deck the Halls)Violent Rep(to the tune of Silent Night) "Working in the Contact Center. Man"(to the tune of Walking in a Winter Wonderland)Happy Holidays to ...<br /><br /><a href="http://www.ccmg.org.za/?idkey=833&redirect=feature">http://www.ccmg.org.za/?idkey=833&redirect=feature</a>]]></description>

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<title>Contact Centre Showcase Thu, 27 Oct 2011</title>

<author>noreply@ccmg.org.za (Contact Centre Management Group | CCMG)</author>

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<pubDate>Thu, 27 Oct 2011 02:16:00 +0200</pubDate>

<description><![CDATA[View the presentations from the Call Centre Showcase hereSAP:andnbsp;Managingandnbsp;Business CommunicationsConexus: Voice of the customerEnergy at Work: ‘Managing and understanding the Millenials1Stream: Security in a Hosted environment...<br /><br /><a href="http://www.ccmg.org.za/?idkey=803&redirect=feature">http://www.ccmg.org.za/?idkey=803&redirect=feature</a>]]></description>

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<title>Call Centre Showcase Thu, 27 Oct 2011</title>

<author>noreply@ccmg.org.za (Contact Centre Management Group | CCMG)</author>

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<pubDate>Thu, 27 Oct 2011 02:16:00 +0200</pubDate>

<description><![CDATA[View the presentations from the Call Centre Showcase hereSAP:andnbsp;Managingandnbsp;Business CommunicationsConexus: Voice of the customerEnergy at Work: ‘Managing and understanding the Millenials1Stream: Security in a Hosted environment...<br /><br /><a href="http://www.ccmg.org.za/?idkey=802&redirect=feature">http://www.ccmg.org.za/?idkey=802&redirect=feature</a>]]></description>

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