Contact Centre Management Group | CCMG http://www.ccmg.org.za en-us 2010 Tue, 14 Sep 2010 07:57:00 +0200 10 CCMG Panel discussion Thu, 14 Oct 2010 noreply@ccmg.org.za (Contact Centre Management Group | CCMG) Thu, 14 Oct 2010 07:57:00 +0200
http://www.ccmg.org.za/?idkey=583&redirect=events]]> Performance Management and Quality Focused Event Tue, 7 Sep 2010 noreply@ccmg.org.za (Contact Centre Management Group | CCMG) Tue, 7 Sep 2010 07:57:00 +0200
http://www.ccmg.org.za/?idkey=575&redirect=events]]> Introduction to the SABS Standards Wed, 18 Aug 2010 noreply@ccmg.org.za (Contact Centre Management Group | CCMG) Wed, 18 Aug 2010 07:57:00 +0200
http://www.ccmg.org.za/?idkey=574&redirect=events]]> Alignment of Contact Centre environment to business strategy Thu, 26 Aug 2010 noreply@ccmg.org.za (Contact Centre Management Group | CCMG) Thu, 26 Aug 2010 07:57:00 +0200
http://www.ccmg.org.za/?idkey=571&redirect=events]]> 16 July 2010 Fri, 16 Jul 2010 noreply@ccmg.org.za (Contact Centre Management Group | CCMG) Fri, 16 Jul 2010 07:57:00 +0200
http://www.ccmg.org.za/?idkey=568&redirect=events]]>