Hyper-personalisation – a trend to watch in HR
One of the biggest challenges facing HR professionals today is attracting and retaining top talent.
Read moreOne of the biggest challenges facing HR professionals today is attracting and retaining top talent.
Read moreOn average, people who have professional designations earn approximately 20% more than their undesignated counterparts.
Read moreAI has the potential to revolutionize the way contact centres operate and deliver customer service.
Read moreCrtitical thinking is the one skill that can empower you to understand different contexts, viewpoints, values and perspectives.
Read moreFor employers who pay levies but do not partake in submission of WSP/ATR and claim their funds back.
Read moreThe purpose of these roadshows is to engage around understanding SAQA's role, NQF policies and processes and the research that informs this work.
Read moreThe CCMG have facilitated new courses to assist with earning your CPD points.
Read moreWebhelp announces the appointment of Benjamin Faes as CEO of the UK. Benjamin, whose experience includes 13 years at Google and CEO of AOL France, was VP of Global Sales and Marketing at Webhelp prior to his promotion.
Read moreDouble acquisition strengthens footprint in South Africa market and adds market-leading skills to Connect’s global offering.
Read moreThis has definitely been a crazy year for the CCMG, it started off slowly and that snowball has just reached epic proportions.
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THE PROFESSIONAL BODY of the Contact Centre Industry in South Africa
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