A lack of skilled middle and upper management in the contact centre industry has highlighted the urgent need to develop personnel. The CCMG aims to address this need. The association, in conjunction with our Supporters, provide the tools and networking platform to grow, develop, coach and transform the middle management layer of the contact centre industry.

Our benefits to members include access to an online networking forum and a website with knowledge enhancing tools, monthly networking events where members are exposed to the latest technologies and solutions available to run their contact centres efficiently, as well as participation in conferences and skills-building seminars.

By becoming a supporter of the CCMG, your company will have access to our members, all decision makers actively seeking the solutions you provide. The strong marketing carried out by the CCMG guarantees wider expansion of your brand image guaranteeing low cost through direct contact.

Why you should be part of the experience as a supporter?

If your product or services target the contact centre industry, then the CCMG is the perfect marketing vehicle to help achieve your goals. The CCMG wants to give you access to our association’s members to promote your company’s offerings and build relationships with our country’s top professionals. Take advantage of an opportunity to network with new and potential customers to showcase your products, solutions or services. The CCMG can provide you with vital marketing and business development opportunities, so you can:

• Accelerate marketing and sales cycles while achieving huge returns on marketing investment
• Increase your marketing reach by targeting our exclusive engaged audience
• Position your company and strengthen your brand in the South African market
• Establish your company as ‘thought leaders’ and experts in the industry
• Implement and set the standards for ‘quality’ in South African contact centres

As a sponsorship supporter, the CCMG can offer you unparalled opportunities to reach decision makers in the contact centre industry. Marketing programmes from the CCMG deliver affordable results tailored to your company’s lead generation and brand requirements.

Large budget or small budget, we can create a unique sponsorship opportunity just for you. Our comprehensive marketing packages give you the opportunity to build your own brand and share your insights with our audience in customisable packages that include:

Company-authored whitepapers Case studies Email Campaigns to CCMG database Executive articles Webinars featuring your executives, moderated by our subject matter experts Custom surveys Online forum opportunities

Event sponsorship Newsletter advertising/branding/editorials Website advertising/banners/forums/articles/case studies/whitepapers/vendor directory Competition sponsorship Advisory board participation And much more!

A guaranteed audience of engaged decision makers, many of whom are actively seeking the solutions you provide.

Find out how you can become a sponsorship supporter and add real value and measurable returns to your unique marketing efforts.