site and design maintance cms system

endorsed events

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Customer Service Excellence in Africa

7 May 2013

Customer Service Excellence in Africa - how do you compare? Free webinar on May 7th, 14:00 South African time In today´s competitive climate the success of your...read more

Skills Development Workshops

25 Apr 2013

Upcoming workshops on skills development in May 2013. To view an enlarged version of this invitation please     read more

How to deliver end-to-end social customer service

25 Apr 2013

25 April Free Webinar: How to Deliver End-to-end Social Customer Service Registration is Live Thursday, 25 April 2013 3 PM BST   With...read more

The New Companies Act explained in one morning

8 Apr 2013

Cost:    R750 per delegate (no VAT applicable)             9am to 12noon (includes refreshments) Date:    Tuesday, 16 April 2013 Venue:  The Focus Rooms, Rivonia Johannesburg Questions? Contact Colette...read more

International Customer Experience World

12 Mar 2013

International Customer Experience World returns to South Africa in 2013 Date: 12th – 13th March, 2013 Location: Maslow Hotel, Sandton, Johannesburg Price: 9,500ZAR Website: read more

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key membership benefits

The CCMG provides a platform where contact centre professionals can network and interact with national and international industry peers and experts. The many benefits include:Access in-depth local expertise through the CCMG’s repository of research, whitepapers, case studies and other resources Attend CCMG Advisory and Networking Forums to meet and discuss issues specific to the Contact Centre industry while connecting...read more

refer a member

The CCMG will be offering an award to the person who is responsible for the most referral activity. To refer a member, fill in the form below. read more

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