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past events

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How to plan a Professional Career

22 May 2013

How to plan a Professional Career in the BPO and Contact Centre Environment. This presentation takes a look at the traditional Roles & Perceptions of the Call Centre job....read more

CONTACT CENTRE SHOWCASE 2013

16 May 2013

ANNUAL CONTACT CENTRE SHOWCASE 16 MAY 2013 SAP CONFERENCE CENTRE CAPE TOWN Join other professionals in the auditorium to get a better understanding of what is happening...read more

Motivating Call Centre Agents: GAUTENG

24 Apr 2013

Motivating Call Centre Agents to Enhance Performance Speaker: Candice Roberts, Managing Director, CallForce The presentation is based on the results of the Annual Agent Survey undertaken by CallForce...read more

CCMG Event: KZN

10 Apr 2013

Speaker: Santhosh Christopher, General Manager: Business Development, CallForce 10 April 2013 10am Venue: SAP Office Block 3, 100 Armstrong Avenue ...read more

CCMG Event - GAUTENG

19 Mar 2013

Exciting events this month with the launch of the CCMG combined with the Kelly group international benchmarking report: We are delighted to announce that the CCMG has joined forces with...read more

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key membership benefits

The CCMG provides a platform where contact centre professionals can network and interact with national and international industry peers and experts. The many benefits include:Access in-depth local expertise through the CCMG’s repository of research, whitepapers, case studies and other resources Attend CCMG Advisory and Networking Forums to meet and discuss issues specific to the Contact Centre industry while connecting...read more

refer a member

The CCMG will be offering an award to the person who is responsible for the most referral activity. To refer a member, fill in the form below. read more

all events
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